Shipping is free in the continental United States! Shipping surcharges will be applied to orders going to Alaska or Hawaii and also to very small orders because of extra handling. Shipping discounts (the GREEN discount) will be applied to orders of 21 or more pounds. The GREEN discount (cents off per pound) increases as orders increase in weight because of the efficiencies gained in processing larger orders. The discount is highest at 62 pounds and multiples of 62 pounds. Read more about this in Shopping Discount Explanation.
We are responsible for the meat arriving in safe condition. Our shipping methods have been designed and tested to ensure that your meat order arrives in excellent condition. Usually the meat arrives frozen solid. Rarely, but it happens, the meat may be starting to thaw. Starting to thaw is much, much colder than a refrigerator. If a shipment is delayed and the meat has thawed you will want to check it. The best method for doing that is to put a digital meat cooking thermometer in between two meat packs that you press together. To be safe, the temperature of the meat must be less than 50°F. That is about the same temperature as meat will be that you bring home from a grocery store. If a meat shipment is lost, delayed, or misdirected in route by the shipper and ends up spoiled on arrival we pick up the tab! So the shipping method is just as important for us as it is for you.
Our shipping boxes are heavily insulated with sufficient coolant to keep the meat frozen many hours longer than the expected delivery. Even with unexpected shipping delays and even if some meat packs have mostly thawed, they will probably be as cold or colder than the meat in your home refrigerator. According to the USDA, "safe" temperature for storing refrigerated meat is 40°F (although we prefer 36°F for the refrigerator). All of our meat products are held and shipped at a temperature of minus ten degrees Fahrenheit (-10°F). For the entire trip the contents are much colder than when the box is opened upon arrival. In nearly all cases, our meats arrive frozen hard-as-a-rock, hence they are much colder than 26°F.
During the hottest summer days, some meat packages shipped to 4-Day Ground destinations may experience some partial thawing. These slightly-thawed packages may not feel ice-cold to the touch because of the plastic wrapping. Also, since the freezing temperature of meat is 26°F, if the temperature of the package on its surface has reached 29°F the pack feels a little soft even though it's still probably frozen solid on the inside. The best way to take the temperature is to insert a digital meat thermometer in between two meat packages squeezed together. Meat that arrives cold and just slightly thawed is still very safe for human consumption and can be refrozen with little if any negative impact on its quality. Comparatively speaking, meat from a grocery store is only cool at best by the time one gets it home. Yet nobody questions if it is still safe to eat. Our meats always arrive much colder. But if even the remotest possibility of thawed meat concerns you, we suggest you order in larger quantities because larger orders travel much better than small orders. Plus larger orders earn discounts. The other option is to request and pay extra for faster shipping. (See below.)
Events like severe weather, heavy holiday shipping volume, and accidents may cause transit delays. These situations are out of our control. This is why our packaging is designed to handle delays of over 48 hours of transit time. Because delays are possible during holidays and bad weather, customers are advised to place orders during these times at least a day earlier than normal.
It is the customer’s responsibility to make sure someone will be at the shipping address to receive the package or that the shipping address is safe enough for a package to be left. FedEx will not leave packages at multi-dwelling buildings with a shared entrance. FedEx will not leave packages in areas that they deem unsafe. In most cases, FedEx will attempt to redeliver packages for a second day. If multiple delivery attempts fail, then the recipient will have to retrieve the package from the local FedEx location. We do not ask for signatures on deliveries therefore the shipper is supposed to always leave the package. The shipment is designed to either sit on his truck or on your porch.
Special Shipping Requests: You may request faster delivery than our normal schedule for your meat shipment for an additional charge. Please contact the office at firstname.lastname@example.org or call 903-732-4653 to make alternate shipping arrangements.
We only ship to the United States. Shipping is free to addresses in the continental United Sates while shipments to Alaska and Hawaii will incur extra shipping charges. If you reside in Canada, the best we can do is ship to a designated location at or near the border in the USA (preferably a FedEx or UPS store).
We have been shipping frozen meat products coast to coast by ground delivery since the early 2000s in all kinds of weather and conditions. We are very good at it. To see how long it takes to ship to your location, please look at the Shipping Days In Transit Maps. We always focus on selecting the best shipper for each particular shipment based on the destination.
This map illustrates how close we are to most locations. We ship to all 50 states
* Shipping surcharges will be applied to orders shipped to Alaska or Hawaii.
Watch Harris Fellman's unsolicited video unpacking a Slanker meat shipment.